Contact information
Need help with a product, order, delivery, return, or refund? The HK Beauty customer support team is ready to assist you. Send us your question via the contact form below or contact us using the available contact details.
How We Can Help
You can contact HK Beauty for assistance with:
- Product information and availability.
- Placing or confirming an order.
- Cash on Delivery questions.
- Shipping and order-tracking updates.
- Changing or canceling an order before dispatch.
- Damaged, defective, missing, or incorrect products.
- Return, exchange, or refund requests.
- Website, account, or privacy-related concerns.
Contact Information
Business Name: HK Beauty
Customer Support Email: hkbeautycosmetics@gmail.com
Mailing Address: Shahdara, Lahore, 54950, Pakistan
Website: https://hkbeauty.shop
Customer Support Email: hkbeautycosmetics@gmail.com
Mailing Address: Shahdara, Lahore, 54950, Pakistan
Website: https://hkbeauty.shop
Follow HK Beauty
Stay connected for product updates, beauty content, and store announcements:
Instagram: https://www.instagram.com/hk_beauty321/
TikTok: https://www.tiktok.com/@hk_beauty321
YouTube: https://www.youtube.com/@hkbeautycosmetics
TikTok: https://www.tiktok.com/@hk_beauty321
YouTube: https://www.youtube.com/@hkbeautycosmetics
Contacting Us About an Order
For faster assistance, include the following information in your message:
- Your full name.
- Your HK Beauty order number.
- The email address and phone number used for the order.
- The product name.
- A clear explanation of your question or concern.
If an item arrives damaged, defective, expired, incomplete, or different from what you ordered, contact us within 48 hours of delivery. Include clear photographs of the item, packaging, courier label, and an unboxing video if available.
Send Us a Message
Please fill out the contact form below and double-check that your email and phone details are accurate. This allows our support team to respond or request further information when needed.
Messages are reviewed on working days, and we aim to respond as soon as reasonably possible.
For your security, never send passwords, payment PINs, bank login details, or complete card information via the contact form or email.
Returns and Parcels
Please do not send a product to our mailing address without first receiving return approval.
Approved customers will receive the correct return address and courier instructions by email. Parcels sent without approval may not be accepted.
Read our complete Return and Refund Policy:
Helpful Policy Links
How We Use Your Information
Information submitted through the contact form will be used to review your request, provide customer support, resolve order-related concerns, and protect our store against misuse.
Further details are available in our Privacy Policy.